Website
Website Privacy Policy
This policy covers the website only: the landing page, necessary technical operation and contact form.Who is the controller
The controller of personal data processed under this policy is Petterik Oy, Business ID FI31027281, registered in Finland. You can contact us at [email protected]. Data Protection Officer: not applicable unless later appointed. This policy covers the website only. The mobile app and backend service are covered by the app privacy policy below.
What personal data we collect
Because this is a simple landing page, we collect only limited categories of data:
- Support form and correspondence data: your name, email address or other contact detail, message, and any files or information you choose to include;
- Technical website data: IP address, browser type, device information, language setting, date/time and basic request logs generated when you access the site;
- Strictly necessary cookie data: small technical identifiers required to make the website work, keep it secure, or remember basic settings such as a language choice, if used.
How and why we use your data
| Purpose | Typical data used | Lawful basis |
|---|---|---|
| To operate, secure and maintain the website | Technical website data, necessary cookies, logs | Our legitimate interests in running a secure website; where relevant, the technical-cookie exception applicable to strictly necessary cookies |
| To respond to support or contact requests | Support form data and correspondence | Our legitimate interests in handling enquiries and support; where your message relates to taking steps before entering into a contract, Article 6(1)(b) may also apply |
| To deal with legal claims, enforce rights, or comply with law | Relevant correspondence and logs | Legal obligation or our legitimate interests, depending on the case |
Who receives your data
We do not sell your personal data. We do not use third-party advertising or third-party analytics on the website described in this policy. We share website support-form data only where necessary with service providers acting on our behalf, authorities where legally required, and professional advisers where needed for legal or compliance reasons.
Resend email processor
Support-form emails are processed by Resend (Plus Five Five, Inc.) as our processor. Resend is used to transmit, route and process support emails sent through the website. That means Resend may process your email address, message content, email headers/metadata and any attachments included in the support request, to the extent required to deliver and manage that email traffic.
International transfers
Because Resend may store or process customer data in the United States, support emails may be processed outside the EEA. Where personal data is transferred outside the EEA, we rely on a valid transfer mechanism such as an adequacy decision, Standard Contractual Clauses or another valid safeguard. If you ask, we will explain the safeguard relied on for your data.
Retention
We keep personal data only for as long as necessary for the purpose for which it was collected, unless longer retention is required by law or needed for legal claims. Current website retention periods are:
- support emails and support-form submissions: normally 12 months after the request is closed;
- technical security logs: normally 30-90 days;
- data needed for legal claims or compliance: for as long as required by the relevant limitation period or legal obligation.
Security
We apply technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or destruction. If a personal data breach is likely to create a risk to individuals, the controller may need to notify the supervisory authority within 72 hours and, in high-risk cases, also notify affected individuals.
Your rights
Subject to applicable law, you have the right to request access to your data, rectification, erasure, restriction of processing, objection to processing based on legitimate interests, and portability where GDPR applies. If we rely on consent for any processing, you may withdraw that consent at any time without affecting earlier lawful processing. We normally respond without undue delay and within one month.
Cookies statement
This website uses only strictly necessary cookies or similar technical storage, if any, to make the site work, keep it secure, and support basic functionality such as language selection or form/session integrity. We do not use analytics, advertising or social-media tracking cookies on the facts described in this policy. If that changes, we will update this policy and, where required, request consent before activating non-essential cookies.
Complaints
If you think we have handled your personal data unlawfully, we ask that you contact us first at [email protected] so we can try to fix it. You also have the right to lodge a complaint with a supervisory authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman, Lintulahdenkuja 4, 00530 Helsinki; P.O. Box 800, 00531 Helsinki, Finland; email tietosuoja(at)om.fi; switchboard +358 (0)29 566 6700.
Changes to this policy
We may update this policy from time to time. The version number and "last updated" date above show the current version.